Frequently Asked Questions
All your questions about xbeje answered here
From opening an account to withdrawing money via bKash — every question you have about xbeje is answered on this one page.
xbeje is a trusted online betting and casino platform built for players in Bangladesh. Whether you are a new member or an experienced player, questions naturally arise. Below we have provided detailed answers to the most frequently asked questions about account registration, deposits and withdrawals, bonuses, gameplay and security. If you cannot find the answer to your question, our 24/7 Bengali live chat support is always here for you.
Account and Registration
Questions about your account
To open an account on xbeje you need an active mobile number and a valid email address. You can create your account easily by filling in the registration form with your name, date of birth and a password of your choice. Please note that this platform is for users aged 21 and above only.
No, one person can only open one xbeje account. Creating multiple accounts for the same person goes against our rules and can result in account suspension. If you have forgotten your password, reset it from the login page instead of opening a new account.
Click the "xbeje Login" link in the top menu or go directly to xbeje.cam/xbeje-login. Log in with your registered mobile number or email and your password. If you have forgotten your password, use the "Forgot Password?" option.
xbeje carries out account verification to ensure secure transactions and fair play. Particularly at the time of withdrawal, you may be asked to provide your national ID or passport details to confirm your identity. This is done solely to protect your account.
Yes, xbeje is fully mobile-friendly. You can open xbeje.cam from the browser of any Android or iOS device and get the same experience. There is no need to download a separate app — you can play all games, make deposits and withdraw funds directly from the browser.
Deposits and Withdrawals
Questions about payments
On xbeje you can deposit and withdraw money using five methods: bKash, Nagad, Rocket, Upay and direct bank transfer. The minimum deposit amount for all methods is ৳500.
Money deposited via bKash or Nagad is usually added to your xbeje account instantly. Occasionally it may take a few minutes due to network delays. If your balance has not arrived within 15 minutes, please let us know via live chat.
The minimum withdrawal amount on xbeje is ৳1,000. Requests generally take 30 minutes to 3 hours to process. bKash and Nagad are usually faster; bank transfers may take a little longer.
xbeje itself does not charge any deposit or withdrawal fees. However, bKash, Nagad or your bank may apply their own service charges, which depend entirely on that provider's own policy. Check your payment provider's fees before making a transaction.
Yes, depositing with Nagad is very straightforward. Log in to your xbeje account, select Nagad from the deposit options, send the amount to the designated number and confirm with the transaction ID. You can get started with a minimum deposit of ৳500.
If a withdrawal request has been processing for more than 3 hours, contact xbeje's 24/7 Bengali live chat directly. Providing the transaction ID and the date and time of the request will help get it resolved quickly.
Games and How to Play
Questions about games
To bet on BPL or any cricket match, log in to xbeje and go to the cricket section. You will find both live betting during the match and pre-match betting before the match starts. Check the odds carefully before placing a bet and play within your own budget.
xbeje offers slots from several leading game providers including PG Soft, Pragmatic Play and JILI. You can find classic slots, video slots, fishing games and crash games all in one place. Go to the slots page and choose the game you like.
RTP (Return to Player) is the theoretical return rate of a game — a statistical estimate of how much players get back on average per 100 units wagered over the long term. It does not guarantee future winnings; each spin runs independently.
In xbeje Live Casino, real dealers conduct Baccarat, Roulette, Blackjack and Andar Bahar via video streaming. You get the feel of a real casino from the comfort of your home. Tables from world-renowned providers such as Evolution Gaming and Ezugi are available.
All games on xbeje run on software from accredited providers, where every result is determined through Random Number Generator (RNG) technology. This ensures that no result has any connection to the previous one and that everyone has an equal chance.
Yes, live betting is available on xbeje during T20 World Cup, IPL, BPL and other major international and domestic tournaments. Odds are updated continuously while the match is in progress. Go to the cricket page to see ongoing events.
Bonuses and Promotions
Questions about bonuses
As a new member, when you make your first deposit xbeje gives a 120% bonus of up to ৳10,000. For example, if you deposit ৳5,000 you will receive an additional ৳6,000 in bonus funds. The bonus is added to your account automatically — no separate code is needed.
The wagering requirement for the xbeje welcome bonus is 20 times (20x). This means if you receive a ৳6,000 bonus, you need to place a total of ৳120,000 in bets before you can withdraw. You can track your progress from your account dashboard.
xbeje's VIP program has three tiers: Bronze, Silver and Gold. The Bronze tier gives up to 0.3% cashback per week, Silver gives 0.5% and Gold gives 0.8%. Your tier rises through regular play and more exclusive offers become available.
xbeje offers weekly reload bonuses and special promotions for regular members. Particularly attractive offers come during major cricket tournaments or festive seasons. Check the promotions section of your account regularly.
Most bonuses can be used on slot games, live casino and sports betting. However, some specific bonuses apply only to certain game categories. The full terms and conditions for each bonus are detailed on the promotions page — it is always worth reading them.
Security and Responsible Gaming
Questions about security
xbeje secures all data using SSL encryption technology. Your personal and financial information is not shared with any third party. To read our detailed privacy policy, visit the privacy policy page on the site.
No, xbeje is for users aged 21 and above only. Age is verified at the time of registration. Accounts belonging to minors are closed immediately and all transactions are cancelled.
Yes, xbeje offers a self-exclusion facility. You can put yourself on a break for a set period or permanently close your account. To do this, contact us via live chat or at [email protected].
Responsible gaming means playing for entertainment while keeping your financial limits and mental well-being in mind. xbeje provides deposit limit settings, cooling-off periods and self-assessment tools. Visit our responsible gaming page for more details.
xbeje's support team provides service in Bengali 7 days a week, 24 hours a day. Use the site's live chat for the fastest assistance. You can also reach us by email: [email protected]
Contact xbeje's live chat immediately and change your password. The support team will review all recent activity on your account and, if necessary, temporarily lock the account. To stay safe, never share your password with anyone.
Still have questions?
Our Bengali support team is always here for you — day or night, whatever the issue.
Log in and chat with us