Responsible Gaming — xbeje's Commitment
xbeje believes that gaming should be for enjoyment — never a source of stress or harm. Follow our responsible gaming guidelines and stay safe.
What is Responsible Gaming?
Responsible gaming means always treating play as a form of entertainment — not a source of income or a way to solve financial problems. At xbeje, we want every player to play consciously, within their limits and with enjoyment.
Millions of people in Bangladesh take part in online gaming. For many of them it is simply an entertaining experience. But for some people it can become a problem. That is why xbeje provides a range of effective tools and guidelines to protect you.
The core aim of our responsible gaming policy is to keep you informed — about when, how much and how you are playing. We want every session to be a positive experience for you.
Important notice: xbeje is for those aged 21 and above only. Access to this platform by minors is strictly prohibited.
Gambling addiction is a serious mental health issue. If you feel that gaming is getting out of your control, contact our support team immediately.
Our Protection Tools
xbeje provides these tools to help you play responsibly.
Deposit Limit
Set your own limit on the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.
Time-Out Feature
If you want to take a break for a few days, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Self-Exclusion
For serious cases, self-exclusion is a powerful solution. Activating it allows your account to be closed for a long period or permanently. This decision is not easy to reverse.
Loss Limit
Set in advance the maximum amount you can lose within a given period. When that limit is reached, the session will end automatically, protecting your finances.
24/7 Support in Bangla
Our responsible gaming support team is available seven days a week, twenty-four hours a day in Bangla. Contact us via live chat to share any concern.
Reality Check
After you have been playing for a set amount of time, xbeje will automatically remind you how long you have been playing and how much you have spent. This keeps you aware and in control.
21+ Age Limit Required
xbeje respects Bangladesh law and its ethical responsibilities. Accordingly, the minimum age to register and play on our platform is 21.
An age verification process must be completed at registration. If anyone opens an account using false information and this is proven, the account will be closed immediately and any accumulated bonuses will be cancelled.
If you suspect that a minor you know is using this platform, please contact us — we will take immediate action.
Parental Controls
If you have children or teenagers at home, we recommend:
- Never share your xbeje account password
- Not saving passwords on devices and keeping yourself logged out
- Not installing the app on devices that children can easily access
- Using parental-control software on family devices
- Keeping financial information and banking apps secure
Signs of Problem Gambling
Ask yourself the questions below. If more than one answer is "yes", it is time to seek help.
Behavioural Signs
Emotional and Social Signs
If you notice any two or more of the signs above in yourself, please contact xbeje via live chat or email us at [email protected]. We will listen with complete confidentiality and without judgement.
Financial Limits and Rules
Deposit Information
The minimum deposit amount at xbeje is ৳500. We accept bKash, Nagad, Rocket, Upay and bank transfer.
- Deposit limits can be reduced at any time — they take effect immediately
- Increasing a limit requires a 24-hour wait
- Set a monthly budget in advance and stick to it
- Never use money set aside for bills or savings to gamble
Withdrawal Information
The minimum withdrawal amount is ৳1,000. Processing is generally completed within 30 minutes to 3 hours.
- Make your own decision about withdrawing as soon as you win
- We advise against placing winnings back as bets
- Contact live chat for any issue with a withdrawal
- If you notice a suspicious transaction, share it with us
Safe Gaming Tips
Set a Time Limit
Before each session, decide how long you will play. Keep an eye on the clock. Avoid playing for long stretches without a break and take regular rests.
Stick to Your Budget
Decide in advance how much you will spend each day or week. When you reach that limit, end the session — do not try to chase your losses.
Consider Your State of Mind
Avoid playing when you are stressed, lonely or feeling low. Never play when you have been drinking or when you are tired.
Tell Your Family
If you play online games regularly, let someone you trust in your family know. An outside perspective can help you stay in control.
Find Other Entertainment
Rather than relying on gaming alone, spend time on other hobbies and activities. Watching cricket, reading or spending time with family is good for your mental health.
Do Not Play with Borrowed Money
Never use borrowed or loaned money to gamble. Spending money set aside for bills, your children's education or emergency savings creates serious financial risk.
Need Help?
You are not alone. xbeje's support team and the resources we recommend are here for you.
Live Chat Support
Contact xbeje's Bangla live chat seven days a week, twenty-four hours a day. We will listen to any responsible gaming concern you have with full confidentiality.
Contact by Email
For responsible gaming support, email us at: [email protected] — we will respond as quickly as possible.
Account Restrictions
To activate a deposit limit, time-out or self-exclusion, send a request directly via live chat or email — we will act immediately.
Common FAQs
- Speak with them openly — with empathy, not anger
- Let our support team know — we can offer guidance
- Help them delete their xbeje account or set up self-exclusion
- Encourage them to seek advice from a professional mental health specialist
Enjoy xbeje Safely
Play responsibly and enjoy every moment. Our game lobby, cricket betting and slots are waiting for you.
For help: View FAQ or contact us via live chat